Privacy Policy & Terms of Use

Privacy Policy

Updated: January 1, 2021

 

The purpose of this policy is to demonstrate our firm commitment to your privacy and to inform you on how we store and use the information you submit to us through our network of real estate service offers.

Please contact us with any questions about our privacy policy.

Phone: 800.807.1897

Email:  support@reazo.com

Postal: Reazo

              c/o Client Hub Inc.

              PO Box 8276

              Missoula, Montana 59807

 

 

This privacy policy applies to Client Hub, Inc. dba Reazo (Reazo) and all websites ("Sites") controlled or operated by Reazo which link to this policy, unless otherwise specified. This privacy policy discloses the information collection and disclosure practices for our Sites. By accessing these Sites, you consent to the collection and use of information as described within this privacy policy. We reserve the right to change this privacy policy at any time. If we make any changes in content to our privacy policy, we will immediately post a new privacy policy on the Sites and update the effective date appearing above. Therefore, we encourage you to check our privacy policy whenever you visit the Sites to see if it has been updated since your last visit.

Information Collection

Personal Information:

In order to complete a service request or to enroll as a prospective service professional, a user must first complete a registration form. During registration a user is required to give contact information (such as name and email address). We use this information to contact the user about services on our site for which they have expressed interest, to inform service professionals of leads, and/or inform customers about service professionals they matched to. By providing this information to us, or by submitting a service request, you expressly consent to being contacted by us and by our service professionals and providers, which may include third party companies, via phone, fax, email, mail or other reasonable means, at any of your contact numbers or addresses, in order that we may provide the services set forth on our Web site, service your account, reasonably address matters pertaining to your account or for other reasonable purposes related to our business. We may also collect demographic information, such as your ZIP code, age, gender, and preferences. Information we collect may be combined with information we obtained through other services we offer. We may collect information about your visit to the Sites, including the pages you view, the links you click and other actions taken in connection with the Sites and services. We may also collect certain standard information that your browser sends to every web site you visit, such as your IP address, browser type and language, access times and referring Web site addresses. Our Sites may also provide you with various services related to home selling and home buying (e.g., estimates of current market value of homes, moving costs, mortgage or finance costs, current home listings, neighborhood information, etc.) in these instances we may collect additional information related to the services.

Use and Disclosure of Information Collected

Personal Information:

We use the personal information collected internally to serve our users and to enhance our relationship with our users. Services may include the display of personalized content and advertising. For example, by understanding how you use the Sites from your computer, we are able to customize and personalize your experience. More specifically, we use personal information for the purposes for which it was collected (such as to provide you with the services), to anticipate and resolve problems with our Sites, to respond to customer support inquiries, and to send you periodic e-mail newsletters which may inform you of other products or services offered by Reazo and its affiliates, to send you relevant survey invitations related to our services and for our own internal operations (including internal analysis as described below). We may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. By registering for our Sites or otherwise submitting an inquiry to us you agree to receive the materials described herein. You may unsubscribe at any time from receiving non-service related communications. You should review the following section to understand when we disclose personal information to third parties.

Feedback and Testimonials:

We collect feedback from our users about the performance of Service Professionals we referred our users to. We also collect general feedback and testimonials from users of our service and system. By providing such feedback to us, you consent to our use, publication and/or distribution of such feedback at no compensation to you, and if you are a Service Professional in our system, you acknowledge that all such testimonials are solely owned by Reazo, and you consent to the publication of testimonials about you and your services provided.

Log Files:

Like most standard Web site servers we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the Web site, track user's movement in the aggregate, and gather broad demographic information for aggregate use.

Cookies and Web Beacons/Bugs:

Reazo and/or its third party advertisers may use cookies to identify users and customize their experience on our site based on information provided to us. Cookies are small bits of information or files that are stored on a user's computer for record keeping purposes. A cookie is not designed or intended to read any information from your computer other than the contents of the cookie. Instead, it is an identifier used by the Web site that originally placed it on your hard drive. The contents of the cookie information can be used by the same site's Web server in order to personalize, monitor, or regulate the use of the site. Reazo and our third party advertisers may use Web beacons or bugs on our Sites to monitor the effectiveness of advertising. A Web beacon or bug is a small graphic image on a Web page, Web-based document or in an e-mail message. They are designed to allow the site owner or a third party to monitor who is visiting a site. Web beacons collect non-personally identifying information such as the IP address of the computer that the Web beacon is sent to, the URL of the page the Web beacon comes from and the time it was viewed. Reazo and our third party advertisers do not use Web beacons and bugs to collect personally identifying information about you.

Internal company use:

We will use and disclose information about you for our own internal statistical, design or operational purposes. We may also share personal information with third-party vendors who assist us in performing internal functions necessary to operate our business. We require our third party vendors to keep such information confidential and to only use the information for the purpose it was provided.

Service Transactions:

We will disclose personal information to one or more third parties, as necessary, to provide you with the services. As stated above, your personal information is forwarded to one or more third party service providers (such as real estate agents, brokers, lenders and other real estate professionals) in order to provide you with the services. Our service providers may contact you to complete the transactions you have requested by any methods available to him/her be it via e-mail, telephone, regular mail, in person visits or other means. We do not control third party service provider's use or disclosure of your personal information and are not responsible for removing your information from any third party databases. Please contact the third party service providers directly to be removed from their databases.

Co-Branded Services:

Some services may be co-branded and offered in conjunction with another company. If you register for or use such services, both Reazo and the other company may receive information collected in conjunction with the co-branded services.

Newsletters:

If a user subscribes to our newsletters, we ask for contact information such as name and email address. We have respect for our user's privacy and we provide a way to opt-out of these communications. See the Choice and Opt-out section below.

Service Announcements:

Occasionally, it is necessary for us to send out service related announcements regarding maintenance or if service is temporarily suspended. Users may not opt-out of these announcements. These communications are not promotional in nature..

Third Party Advertisers:

We may allow third-party ad servers or ad networks to display advertisements on our Sites. Some of these ad servers may place a persistent cookie on your computer in order to recognize your computer each time they send you an online advertisement. Additionally, by registering for our Sites or otherwise submitting an inquiry to us, you consent to the possibility that we may disclose, sell, rent, loan, trade or lease any personally identifying information collected at our Sites to any third party company with which we may conduct business. Ad networks may compile information about where your computer viewed their advertisements and determine which ads are clicked on. This information allows an ad network to deliver targeted advertisements they determine will be applicable to your interests. Reazo does not have access to the cookies that may be placed by the third-party ad networks.

Links:

As part of our service to our users we provide links to unrelated third party web sites. We are neither responsible for the content on nor for the information collection practices of such web sites. Furthermore, we do not control the privacy policies of these web sites. Policies set forth on these websites may differ than those of Reazo and we recommend you review their privacy polices before providing any information to these third party sites.

Children's use of our site and services

In accordance with the Federal Children's Online Privacy Protection Act of 1998 ("COPPA"), we do not knowingly collect personally identifiable information from anyone under the age of 13. Registration on the Sites and Services is not available to anyone under the age of 13.

Choice/Opt-out

Our users are given the opportunity to 'opt-out' of having their information used for any of the purposes outlines within this policy. We are not responsible for any communications you may receive from a third party company, and to be removed from a third party company's database, you must contact them directly. This allows our users to choose whether to keep their email address from being added to our marketing lists. Users who no longer want to receive our newsletter and promotional communications may opt-out of receiving these communications by choosing the opt out option at the bottom of these communications, replying "unsubscribe" in the subject line or body of the email or email us at support@reazo.com.

Changes and Updates to This Policy and to Reazo Services, Products and Functionality of Web Sites

We reserve the right to change our information, features, services, products, policies, promotions, disclosures and disclaimers at any time. Changes to this Policy will be in writing and be posted on our Web site as applicable. Please check these terms periodically for changes. At the top of the policy we indicate the date of an update. The continued use of any Reazo services or of the applicable Reazo affiliated web sites following the posting of changes to these terms will bind you as accepting those changes.

 

 

Terms of Use

Updated: January 1, 2021

 

The terms and conditions set forth below ("terms) govern your use of this website. These terms are a legal contract between you and Reazo and govern your access to, and use of, the Reazo website located at www.reazo.com ("site").  If you do not agree with any of these terms, do not access or otherwise use this site or any information contained on this site.  Your use of this site shall constitute your agreement to abide by each of the terms set forth below.  Reazo may make changes to the content offered on this site at any time without notice.  Reazo can change these terms at any time by posting a change notice of the updated terms on this site.  If you are a registered user of the site, Reazo may send you an email notice of any changes.  Your continued use of this site after such changes have been posted means that you agree to the new terms, even if you have not reviewed the changes.  Therefore you should check the terms of use posted on this site periodically for updates.

General Use Restrictions:

Reazo provides content and services through this Site. Certain information, documents, products and services provided on and through this Site, including content, logos, graphics, Reazo Lead Marketplace system, Reazo lead generation system and services and images (collectively, the "Materials") are provided to you by Reazo and are the copyrighted and/or trademarked work of Reazo or Reazo's contributors. Reazo grants you a limited, personal, non-exclusive and non-transferable license to use this Site and the Materials solely for your personal or internal business use. Except for the license set forth in the preceding sentence above, you acknowledge and agree that you have no right to modify, edit, copy, reproduce, create derivative works of, reverse engineer, alter, enhance or in any way exploit any of the Materials in any manner. This limited license terminates automatically, without notice to you, if you breach any of these Terms. Upon termination of this limited license, you agree to immediately destroy any downloaded or printed Materials. Except as stated herein, you acknowledge that you have no right, title or interest in or to this Site or any Materials.

Third Party Content:

Certain information and content, such as articles, comments, submissions and the like, may be provided by third party licensors and suppliers to Reazo, as indicated on the Site ("Third Party Content"). The Third Party Content is, in each case, the copyrighted and/or trademarked work of the creator/licensor. You acknowledge and agree that the third party content does not reflect the views of Reazo and that Reazo is not responsible for any views, ideas, positions, materials and the like contained in any third party content.  Unless you have permission from the owner of the Third Party Content, you agree to only display the Third Party Content on your personal computer solely for your personal or internal business use. You acknowledge and agree that you have no right to download, cache, reproduce, modify, display (except as set forth in this paragraph), edit, alter or enhance any of the Third Party Content in any manner unless you have permission from the owner of the Third Party Content. Unauthorized use of any Materials or Third Party Content contained on this Site may violate applicable laws and regulations. You agree to indemnify and hold Reazo and its officers, directors, employees, affiliates, agents, licensors, and business partners harmless from and against any and all costs, damages, liabilities, and expenses (including attorneys' fees and costs of defense) Reazo or any other indemnified party suffers in relation to, arising from, or for the purpose of avoiding, any claim or demand from a third party that your use of this Site or the use of this Site by any person using your user name and/or password violates any applicable law or regulation, or the copyrights, trademark rights or other rights of any third party.

Proprietary Rights:

Reazo is a trademark of Client Hub, Inc. in the United States. Other trademarks, names and logos on this Site are the property of their respective owners. Unless otherwise specified in these Terms, all information and screens appearing on this Site, including documents, the Materials, services, site design, text, graphics, logos, images and icons, as well as the arrangement thereof, are the sole property of Reazo, Copyright © 2021 Client Hub, Inc. All rights not expressly granted herein are reserved. Reazo owns all right, title and interest in and to the Reazo Lead generation system and services, including, without limitation all software, processes and methodology used to provide such system and services. Except as otherwise required or limited by applicable law, any reproduction, distribution, modification, re-transmission, or publication of any copyrighted material is strictly prohibited without the express written consent of the copyright owner or licensor.

Disclaimer of Warranties:

Your use of this Site is at your own risk. Neither the Materials nor the Third Party Content have been verified or authenticated in whole or in part by Reazo, and they may include inaccuracies or typographical or other errors. Reazo does not warrant the accuracy or timeliness of the materials or the third party content contained on this site.  Reazo has no liability for any errors or omissions in the materials and/or the third party content, whether provided by Reazo or our licensors.  Reazo, for itself and its licensors makes no express, implied or statutory representations, warranties or guarantees in connection with this site, any materials or third party content, relating to the quality, suitability, truth, accuracy or completeness of any information or material contained or presented on this site, including without limitation the materials and the third party content.  Unless otherwise explicitly stated, to the maximum extent permitted by applicable law, this site, materials, third party content and any information or material contained or presented on this site is provided to you on an "as is," "as available," and "where-is" basis with no warranties of any kind, including, without limitation, any implied warranty of ability, fitness for a particular purpose or non-infringement of third party rights.  

Limitation of Liability:

Reazo shall not be liable to you for any damages resulting from your using, displaying, copying or downloading any materials or third party content from this site.  In no even shall Reazo be liable to you for any indirect, extraordinary, exemplary, punitive, special, incidental or consequential damages, (including loss of data, revenue, profits use or other economic advantage) however arising, even if Reazo knows there is a possibility of such damage. 

Local Laws; Export Control:

Reazo controls and operates this Site and the services from its headquarters in the United States of America and the Materials and/or Third Party Content may not be appropriate or available for use in other locations. If you use this Site outside the United States of America, you are responsible for following applicable local laws.

General:

If you violate these Terms, Reazo may terminate and/or suspend your access to this Site without notice. The proprietary rights, disclaimer of warranties, indemnities, limitations of liability and general provisions shall survive any termination of these Terms. Montana law and controlling U.S. federal law, without regard to the choice or conflicts of law provisions, will govern these Terms. Any disputes relating to these Terms or this Site will be heard in the courts located in Missoula County, Montana. If any of these Terms is found to be inconsistent with applicable law, then such term shall be interpreted to reflect the intentions of the parties, and no other terms will be modified. Reazo's failure to enforce any of these Terms is not a waiver of such term. The Terms are the entire agreement between you and Reazo and supersede all prior or contemporaneous negotiations, discussions or agreements between you and Reazo about this Site, the services and the Materials.

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