Have you ever seen a bad real estate review online and thought, I don't want to hire that real estate agent? Let's look at what one bad online review really means and how it can affect which real estate agent you choose to help you buy or sell a house.
“93% of customers read online reviews before buying a product.” QualtricsXM
Like most people preparing to hire an agent, you Google reviews for real estate agents in your area. 93% of customers read online reviews before buying a product, according to QualtricsXM. Looking at online reviews for real estate agents is no different. Agent reviews summarize customer experiences and help you make the best decision choosing a real estate agent.
You look up a local real estate agent whom a friend recommended. You notice the agent has a bad review. Should you move on to the following agent? Fortunately, among dozens or hundreds of positive reviews, one bad real estate agent review shouldn't leave you thinking this isn't an excellent real estate agent. I encourage you to read a large variety of reviews before judging a real estate agent negatively.
Negative real estate agent reviews may result from unrealistic customer expectations or misunderstandings. A negative review stating that the agent didn't seem professional because her children were loud in the background of a phone call might be uncalled for. Most real estate agents let their clients know that they have young children, so hearing them in the background of a call wouldn't cause most clients to write a negative review. Keep expectations in perspective and practice grace before negatively judging your real estate agent.
Tell your real estate agent if you're ever unhappy with them or their performance. Experienced agents are great troubleshooters and want what's best for their clients. Their willingness to work to resolve any issues you're experiencing is why they're a preferred agent.
When looking at online real estate agent reviews, look at a large variety of reviews vs. focusing on one negative review. If most of the reviews are positive, the agent is likely a good choice.
Help your past and present real estate agents grow their business by giving them a well-deserved positive review. Your positive reviews help potential real estate customers choose the best agent for their needs.
Here are a few real estate agent review examples:
"Susie Agent made buying a house much easier than I could have imagined. She found houses for sale before I saw them go online. She took care of the massive amounts of paperwork, and she explained the real estate purchase agreement whenever I had questions. If I buy another house, I will ask Susie to be my Realtor again!"
"When I was looking for a house to buy, I didn't want a real estate agent. One day I started talking to the agent who hosted an open house. As Brandon explained the process of buying a house, I quickly realized I was clueless. I asked him to help me, and we found the perfect house within a week. I signed a contract to buy the home, and I will close on the house in 3 weeks! If you want to buy a home, I recommend Brandon! He helped me negotiate a fair price and took care of everything!"
