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3 Problem-Solving Topics to Nurture Repeat Real Estate Clients

As a real estate agent, generating repeat business from first-time homebuyers is key to a successful real estate career. Sharing helpful tips will keep them coming back to you, and they'll remember you when they're ready to buy their next home. Let's look at some common first-time homebuyer questions you could be answering to keep your clients engaged and motivated to hire you to help them purchase their next home.

 

The Breaker Panel

 

The circuit breaker box is a mystery to a lot of first-time homebuyers. Many circuit breaker boxes are not marked clearly, leaving the homeowner to wonder which circuit breaker goes to which room in the house. As their real estate agent, you could be the hero by providing tips on safely and effectively using a circuit breaker box.

 

  • Go live on Facebook as you interview an electrician explaining circuit breakers
  • Create a blog from the interview
  • Create a few TikToks highlighting the most critical points from the interview
  • Share TikTok Reels to YouTube Shorts
  • Provide resources for labeling circuit breakers
  • Create a blank, branded breaker panel PDF template to share with your clients
  • Video explaining the difference between fuses and circuit breakers
  • Infographic on how to safely use the breaker panel

 

Whenever I paint a room in my 60's house, I upgrade the outlets, plug-ins, light switches, and light switch plates. To do that, I need to cut the electricity, so I don't electrocute myself. I plug a hair dryer into the outlet of the room I'm working in, then turn it on. I go to the breaker box and switch off/on circuit breakers until the hair dryer turns off, which can take a couple of tries. Using the hair-dryer method makes it easy to learn which circuit ties into the outlets of a specific room (great idea for a video!). After turning off the individual breaker, I plug the hair dryer into all outlets and turn it on to ensure none of them are "live" (previous DIY homeowners may have wired it incorrectly - YIKES!). This, my friend, could make for an entertaining video when done correctly and safely. Remember the banana video? It gets me every time!

 

Screen Door

 

Making repairs to a screen door may be foreign to some first-time homeowners. The screen door may not shut all the way, there might be a gap at the top, or the screen may need to be replaced. You can provide solutions to screen door problems, so your clients are prepared when issues arise. Whether the homeowner is dealing with a storm door or a screen door, resolving the issue may result from simply uninstalling, shimming, then reinstalling the door.  

 

  • Share a video on how to fix a gap between the frame and screen door
  • Record video of a local expert replacing the screen portion of the door
  • Create a blog article from the video
  • Clip into a few short videos for TikTok, YouTube, and other platforms

 

Hop on Angi.com or the Nextdoor app to find a repair person and get an idea of the price, rating of the repair person, and estimated cost to fix the screen door. Now that's providing service to your clients!

 

Crumbling Foundation Facade

 

When first-time homeowners see the facade of their home's foundation crumbling, the first thing they often do is panic. As their agent, you can be the voice of reason and provide information on repairing the foundation themselves or by hiring a repair person.

 

  • Write an article about when to be concerned about your home's foundation
  • Create a video showing the difference between a crumbling facade and a more seriously cracked foundation
  • Create a DIY video of how to re-parge a crumbling foundation facade or how to attach a foundation panel
  • Create an infographic illustrating problems with foundations on houses




Foundation missing part of the facade

 

Conclusion

 

You need to offer problem-solving content to be the go-to resource for your real estate clients and generate more referrals.  The three topics from this article will help your clients fix problems they'll likely encounter as first-time homebuyers.  Share home improvement tips with your clients via email, text, and video across multiple platforms and on social media to get the most out of your content and garner the most engagement.  The more they learn from you as a first-time homebuyer, the more likely they will return to you when they need to sell their house and buy a new place.   Line up the referrals!  I see your future getting brighter and brighter!

 

TIP:  Share some of these tips with your Reazo real estate leads to prove that you are the expert and go-to agent in your area.

Janelle D.

I've worked in the real estate sector for more than a decade and enjoy sharing my knowledge on the subject and researching the latest trends. In my free time I like to craft, spend time with my family and dog, participate in outdoor activities like hiking, and I'm passionate about photography.

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